ニュース What happens if you lose your tracking receipt?. トピックに関する記事 – What happens if Japan Post package is not arrived
In cases of non-delivery, theft, partial loss or damage of the postal item, please first submit a Search Request or Tracking Request and wait for the result. If it is determined that a compensation claim is applicable in the situation, please proceed to the compensation claim application.for 15 days
How long do you keep it at the post office Parcels that we have not delivered because no one was home are kept at the delivery post office for 15 days. Mail subject to customs duties are kept for one month. Please submit a request for redelivery or come to the post office to pick up your parcel.Redelivery on the same day
Registered mail that could not be delivered during daytime due to absence can be redelivered before about 21:00 if requested by phone by around 17:00 on the same day (*) (free of charge). The hours of accepting request by phone may differ according to the post office.
How much does it cost to send a package in JapanBasic shipping fee
| Weight | Shipping fee |
|---|---|
| Within 150g | 180 yen |
| Within 250g | 215 yen |
| Within 500g | 310 yen |
| Within 1kg | 360 yen |
How do I get my package if I missed the delivery
If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a Redelivery Notice on your front door or in your mailbox to notify you that a parcel delivery was attempted. The good news is you can reschedule the redelivery of your package easily and without an additional cost.If the seller hasn't shipped the item within the timeframe they promised when you bought it, you can cancel the order. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company.
How long can post office hold a package
Unfortunately, we hold items for up to 10 business days, however we cannot hold items indefinitely.
approximately 3 to 5 working days
Arrange redelivery of the item online to the same or an alternative address. Redeliveries can take approximately 3 to 5 working days to be delivered.
How long does it take for redelivery
5 days after the first notice is left, a second delivery notice will be left. This item will be held for a number of days based on the specific service (usually 15 days). If it is not claimed, the item will be returned to the sender.UK postage rates and prices:
| Parcel Weight: | Price: |
|---|---|
| 1Kg | From £4.25 plus VAT |
| 5Kg | From £5.15 plus VAT |
| 10Kg | From £6.77 plus VAT |
USPS
USPS is generally the cheapest way to ship large packages to Japan from the US. The carrier's flat-rate service ensures that you pay only for the size of the box and not its weight.
You may pick up your package from the local Post Office; see above for your contact options. If you can't pick up your item yourself from your local Post Office, you can indicate another authorized person for pickup. Make sure that person will be able to provide identification.
What happens if a package Cannot be deliveredIf a Redelivery attempt is made on the last day before it is scheduled for return to the sender, but cannot be delivered, the item will be returned to the sender.
Who is responsible if a package does not arriveThus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or give a reimbursement.
What happens if your package is stolen or never delivered
File a claim with the postal service that shipped your package. FedEx, UPS, USPS and DHL all have a claim-filing system to help you track down your package. Check your credit card for purchase protection. If you used a credit card to purchase the item, check to see if you have a purchase protection.
The Postal Service (USPS) will make 1 or 2 attempts to deliver, based on the carrier's knowledge. After the attempts, the package will be held for 15 days from the intial delivery attempt and then returned to sender.How long will we keep it for You have 10 days from the day it's delivered to your chosen Post Office branch. If you don't collect the item in that time, it'll be returned to the sender by Evri.Articles with extra services are held for 15 days, with the exception of COD which is held for 10 days (unless fewer days are designated by mailer, or it includes Hold For Pickup service) and Priority Mail Express which is held for 5 days, before being returned to the mailer.